There are several ways to make an appointment: 
Call or text Julie for a chat on 07412651894 and if I am with clients, you can leave a message including your name and number she will call you back asap. 
Send an email via the website contact form. Complete your name and contact number and some information about what you need help with e.g. Couples Counselling or Counselling for my Teenager. 
Email Julie direct to and I always try to email back within 24 hours. 
My fees are on the website Fees page. 
Individuals (One person) Fee is £55 for a 50-minute session. 
Couples (2 people) Fee is £65 for a 1-hour session. 
Family session (3 up to 4 people) Fee is £75 for a 1-hour session. 
My preference for payment is bank transfer the day before each session. Or Cash at the appointment, but please let me know you are coming to the session and are paying cash on the day. 
I work Monday to Thursday – daytime & Tuesday to Thursday evenings until 8pm. 
I work from two different venues in central Cheltenham: 
Essential Space – daytime appointments – Monday to Thursday 
Cheltenham Mediation & Therapy Rooms, 10 Bath Street – Tuesday to Thursday evenings 
There is no car parking available at either of my therapy venues. 
Directions to Essential Space: No waiting room. Toilet access. Some rooms are upstairs on the second floor. No entry system. Just knock on door or wait for me to let you in at your appointment time. 
Free car parking for up to 3 hours at Waitrose on the top floor near Sally’s & Pet shop.  
Directions to Cheltenham Mediation & Therapy Rooms, 10 Bath Street, Cheltenham GL50 1YE. Waiting room inside. Toilet access. Some rooms are upstairs on the second floor. 
Access is through a side entrance and when you arrive at the yellow door in the side alley please press room buzzer letter which I emailed to you and I will let you in. 
Local paid car parks are Cambray Place, Bath Road and St James Street. 
The number of sessions varies enormously and depends on what issues you bring, and we will discuss this at your first session. Generally, people feel they have been helped from anywhere between 3 and 12 sessions. Some are less and some people require more. It is for the individual to know and lead this. We can keep reviewing this if you wish to. Most people start with weekly sessions and may convert to fortnightly and eventually monthly check-in appointments. But again, you tell me what you need. 
I take your confidentiality very seriously, and this will be discussed with you at our first meeting. I have more information on the Working Agreement which I email out on initial enquiry. 

What happens in the counselling session with Julie? 

We meet at the agreed date and time and discuss what you wish to bring to the session, and we chat in a conversational style free of judgement and my aim is to help you feel safe and secure to talk about what you need to. We may just talk or we may look at helpful information sheets or worksheets if you wish to. Some clients like to be creative in the sessions so I can bring in creative strategies using pens/paper and art materials if the client is arty and enjoys being creative. If not we can just be chatting in a relaxed way. 
I work with children and teenagers and if you are a parent arranging appointments I will take your contact details and email you information on making payment, and an information sheet for parents explaining how I work. I also work face to face with individuals and couples. I will email everyone my assessment form, working agreement and risk assessment and no secrets policy (for couples). I request these are emailed back to me before the first session. 
My online practice – I will email the relevant assessment forms to be completed and emailed back to me. Once your payment has been received I will email out the zoom link for our session online. Zoom is secure and I also send a working agreement which include my terms of working using zoom. 

About Julie 

Julie has been offering her counselling service for over 16 years and offers both zoom video calls and in-person appointments in central Cheltenham. When she's not working with clients, she's usually found going for a jog with running friends and eating cake afterwards. Sometimes she bakes cakes at home and even shares them with family! 
Call Julie Wales: 07412651894 

Get in touch... 

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